CityWest update holds out hope for fibre link restoration by February 13th

The lengthy work on a fibre cut in southern BC is nearing an end
with CityWest hopeful of a full return of bandwidth within a few days

Update 8:30 AM Feb 13: CityWest has released their final notes on the fibre cut issue that had resulted in less bandwidth access and slower speeds for customers across Northwest BC.  Advising their customers that the technicians have finished their work and are now off site, with the communication company noting that all Internet services should be working as normal.

Should you still be experiencing issues with your service, you are asked to contact CityWest at 1-800-442-8664.

The update was released through their Facebook page earlier this morning.

********************************************************************

Original story of February 12

The city's fibre link with the outside world is still running a little slow, but in their latest update on the situation, CityWest officials have indicated that they have hopes of a full restoration by February 13th.

The update, posted to the CityWest Facebook page shortly after 2PM notes that technicians in place near North Bend BC are working towards final repairs, with the potential for full restoration even possible as soon as later this evening.

The work on the fibre break has been a challenging task for those working on the repairs, owing to the isolated location where the issues took place.

The city's bandwidth has been reduced since a major storm in the south caused significant damage to the infrastructure earlier this month.

You can find updates on the status of the service from the CityWest Facebook page.

For past items of interest on communication themes in the Northwest from our archive page.

To return to the most recent blog posting of the day, click here.