ICBC making plans to locate Customer Service operations downtown

If all goes according to plan, residents of the North Coast looking for information from the ICBC claims office will be going downtown this Spring.

ICBC has advised the City of Prince Rupert of the proposed shift of personnel from their longtime location on Chamberlain Avenue, to the Service BC offices located on 3rd Avenue West.

A tentative timeline of sometime in May for the relocation has been announced by ICBC, as they look to streamline their service offerings in smaller communities, looking for cost savings in sharing space with the Government offices.

ICBC plans to update the city on the project as they move forward with it this spring.