Friday, May 7, 2021

Northern Savings Credit Union to transition to new banking platform, increasing digital footprint options

A leading provider of Global financial technology services has announced that it has been selected to provide for a transition of banking platforms for Prince Rupert based Northern Savings.

The move to modernize operations and drive innovation made the rounds of the financial press on Thursday, with Northern Savings one of three companies that has been noted by Fiserv Incorporated, based in Brookfield Wisconsin to make use of their technology.

As Fiserv explains it each of the Credit Unions had their own requirements that need to be met:

The three credit unions, each with unique memberships and distinct needs, were all seeking a modern technology platform to increase flexibility, reduce operational costs and integrate third party services and solutions quickly. 

Additionally, these institutions wanted a long-term technology partner with a strong presence in Canada. Each credit union ultimately selected Fiserv and the DNA® core account processing platform, with implementation of the new technology to be led by Canadian financial technology provider, Celero.

For Northern Savings, the technology provider noted that demand for digital services and self-service capabilities dramatically increased among the 14,000 members of Northern Savings Credit Union due to the pandemic. 

They add that the team at the $640 million institution is anxious to continue the acceleration of digital adoption. 

Northern Savings CEO, Bob Marshall noted how the demand for digital service has increased from its customers. 

 “For the last few years, we were meandering down the road of digital transformation. Last year, we had to react quickly to the dramatic shift in member demand for digital services, and with Fiserv we will have a platform that is able to adapt as quickly as our members.”

Northern Savings has three other branches in addition to their home office on Third Avenue West in Prince Rupert, the financial services company also serves Masset, Queen Charlotte and Terrace.

More background on the new technology can be explored from the Fiserv information release from Thursday.

For more notes related to the business sector in the Northwest see our archive page here.

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