Thursday, January 13, 2022

Northwest phone issues resolved

An outage today that left CityWest phone customers without service has now been resolved, that according to the Northwest communication company which issued the update through their Social Media page earlier this afternoon.

The service interruption which began earlier this morning, left phone users unable to access the CityWest service, or to find find static on their lines when they attempted to make a call.

CityWest later attributed the outage to issues coming our of routine maintenance of earlier this morning, with technicians working through the day to determine the cause and take action to resolve it.

CityWest had suffered a previous system outage in December, that incident had been traced back to an issue near Vanderhoof.

Should you still have a problem with your phone lines, you are asked to contact CityWest at 1-800-442-8664

You can follow the CityWest Facebook page for any more notes on the current situation, as well they offer a maintenance update page on the CityWest website for when outages or service issues are active.

More notes on communications across the Northwest can be found from our archive page.

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