Monday, September 28, 2020

BC Ferries travellers now navigate a new website in quest of information

BC Ferries has introduced a 
new website for travellers to consult
A new look for customers of BC Ferries now greets those seeking information through the Ferry Corporation's online website, with the new mobile friendly site launched last week.

The bright appearance comes with some enhanced features, as well as with a range of options for travellers to access prior to booking or boarding.

Features of the new website include dynamically generated, real-time daily and seasonal schedules available for all routes, as well as travel conditions at major terminals to provide greater travel certainty. 

Enhanced account management capabilities let customers manage all their bookings in one place, and add, change or cancel bookings with ease on their own. The new trip planner tool helps customers find sailings and calculate fares on any route before travelling. 

 The BC Ferries and BC Ferries Vacations™ websites have been combined, so creating a customized vacation package with hotel and ferry in the same booking is now more convenient. Customers can choose from over 140 hotels and 35 activities in 65 destinations throughout B.C.

For those of us on the North and Central Coasts, as well as Haida Gwaii customers on the Northern routes can now book and pay for vehicle and passenger fares online, including Resident fares. 

On applicable Northern vessels, cabins and seats are also available to book online in advance, on direct sailings. 

Perhaps the most important part of the website, that of the Service Notices is easily found, located on the top task bar, which also features options to consult Schedules and Current Conditions as well as rapid access to any advisories that are in effect.

Today's Service Notice alerts will be of interest to residents on Haida Gwaii looking to access the MV Kwuna, which has cancelled its final sailing of the day, owing to crew rotation requirements.

You can learn more about the new look and what's available here.

For more notes related to BC Ferries on the North Coast see our archive page here.

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