Northern Savings update on recent phishing incident Prince Rupert based financial institution

 

An advisory for Northern Savings Customers on a recent phishing attack
suffered by the financial institution based in Prince Rupert.
The advisory was included in  recent Statements of Account for customers
(click to enlarge)

Northern Savings has highlighted some of the dangers from phishing attempts and their work in safeguarding customers data, that after an attack on financial institution's own offices from earlier this year.

In addition to the report for customers, Northern Savings also provides more information on how you can protect yourself from the online practice.

"We identified an email phishing incident on January 6, 2022, that impacted six internal email accounts. Upon discovery, we immediately initiated our standard incident response processes - rapidly shutting down access, introducing strengthened security measures, and bringing on external experts to support an investigation. 

The incident was contained, and email systems are secure, with all operations running smoothly. As a precaution, monitoring continues, and we will provide further updates as necessary. 

 Out of an abundance of caution, we wanted to share that some personal information may have been accessed during the incident. This may include your account information, debit or credit card number, SIN, identification, and other financial information. 

The full report from Northern Savings for its customers We took immediate and comprehensive action, including enabling multi-factor authentication, resetting employees’ passwords, and blocking the malicious sender emails and/or domains identified during the incident. We will continue to take all reasonable steps to minimize any risks to you arising from the incident. 

Further, please be assured that there is no evidence of any public disclosure or misuse of your information due to the incident, at this time. In addition to the above, Northern Savings has reported the incident to law enforcement, appropriate privacy commissioners, and other organizations who can assist with mitigating any risks from the incident. 

Northern Savings has also implemented several additional safeguards to minimize risks to your information going forward"

The full report for customers from Northern Savings as well as some other measure that they have taken can be reviewed here.

Included in their online presentation is a video that explores the topic on phishing further:

 More notes on the Northwest Commercial Sector can be explored here.